Hoka One One Canada endeavours to ensure the privacy and security of all details submitted online.
Hoka One One Canada is a fully registered company. We comply with the Privacy Act and will not divulge any information to anyone other than statutory bodies. Hoka One One Canada retains customer information for purchase purposes only and does not disclose any customer information to third parties. Hoka One One Canada may however, engage in formal academic research pertaining to the prevention of childhood trampoline injuries. You are in no way obliged to complete these surveys.
The Hoka One One Canada web site is hosted on a secure infrastructure and uses SSL (Secure Socket Layer) security certificate provided by leading security software vendor where necessary. All sensitive and personal information collected (including your credit card information if provided) at the point of checkout is encrypted (coded) before transfer to a payment processing company and we do not store any credit card information in our systems. The web infrastructure is also protected by daily scans for viruses, malwares, trojans facilitated by a leading security software vendor.
Terms and Conditions
All rights, including Copyright, Design and Trade Mark rights in this web site are owned by Hoka One One Canada. Any and all use of the site and/or its contents, including copying or storing it in whole or in part, other than for your own personal, non-commercial use, is strictly prohibited without the prior written permission of Springfree.
- Hoka One One Canada has taken all reasonable measures to ensure the accuracy of the content on this site and all supporting printed material. To the extent permitted by law, Hoka One One Canada disclaims all warranties, expressed or implied, as to the accuracy of this information, including all descriptions of our product and prices.
- Hoka One One Canada shall not be liable for any loss or damage caused to any person resulting from the use of Hoka One One Canadas' website or the use of any information contained within this web site.
- Visitors to any web sites linked to springfreetrampoline.com, but not operated by Hoka One One Canada, are subject to terms and conditions of that web site. Hoka One One Canada does not extend any warranties, guarantee or promises of any kind to visitors of sites linked to springfreetrampoline.com. Furthermore, Hoka One One Canada shall not be liable to any person for any loss or damage which may arise as a result of the use of any website linked to springfreetrampoline.com, or of its goods, services or information.
- Those who access this site from outside of North America are responsible for any compliance with any local laws that may be applicable.
- We can not guarantee that all colour monitors will accurately reflect the colours of our products, and shall not be liable for any loss or damage caused as a result of poor colour representation.
- All items are subject to availability.
- In using this web site, the user shall agree to indemnify Hoka One One Canada against all claims, liability, damages, losses and costs arising from any breach of these conditions by the user or the use by any person accessing the website using user's membership information.
- We reserve the right to refuse to fulfil any order or refuse to transact with any person for any reason whatsoever and at our sole discretion. We reserve the right to withdraw any of the products advertised or offered at any time. Descriptions and prices on this web site are displayed on an invitation to treat basis only, and do not constitute a legally binding offer.
- Any waiver by us of any of our rights under these terms and conditions shall not be construed as a waiver of our rights in relation to any proceeding or succeeding breach of any term.
- We reserve the right to modify these terms and conditions from time to time, whereupon the user will be deemed to accept these changes, and it is the responsibility of all users to check the conditions regularly.
These Terms and Conditions do not affect your Statutory Rights.
What Personal Information do we collect?
We collect your personal information to either complete your order, or because you provided your details to us, to recontact you about a specific enquiry. If you purchase a product from or contact Hoka One One Canada regarding a product we will collect personal information such as your name, address, telephone number and email address. If a transaction is to be made we will collect your credit card information.
You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction.
How do we use your Personal Information?
- To complete the ordering process
- To provide you with information about new products, services, special offers and events
- Customize and/or personalize your communications and shopping experience
- Better respond to your customer service enquiries
- Communicate with you about your purchase, account information, or customer service needs
- Administer contests, promotions, surveys or other website features
Who do we share your Personal Information with?
Hoka One One Canada protects our customer data and does not on-sell address lists to third parties.
From time to time Hoka One One Canada retains the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Hoka One One Canada.
Choice to Opt Out
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Hoka One One Canada or would like to update or change your personal information or preferences, follow the unsubscribe links.
By sharing photos on Instagram, Twitter, Facebook with the hashtag #springfree, #springfreetrampoline or by responding to Hoka One One Canada’s photo rights request with the hashtag #sharemyspringfree, you are agreeing to the following:
As between you and us, you own all content and information you post or share using the Site (referred to as "User Content"), such as posting or sharing comments, photos, and videos.
You grant permission to Hoka One One Canada a license to reproduce, display, perform, distribute, and otherwise use your User Content in connection with the Site and for other Hoka One One Canada marketing purposes, including but not limited to email, and other customer communications, store materials, social media, and other marketing. Hoka One One Canada may display advertisements in connection with your User Content or on pages where your User Content may be viewed by you or others, and we may use your User Content to advertise and promote Hoka One One Canada. Our license to your User Content is non-exclusive, meaning you may use the User Content for your own purposes or let others use your User Content for their purposes. Our license to your User Content is fully-paid and royalty free, meaning we do not owe you anything else in connection with our use of your User Content. We may exercise our rights anywhere in the world. Finally, our license is perpetual, meaning that our license lasts for an indefinite period of time.
You promise that: You own all rights to your User Content or, alternatively, that you have the right to give Hoka One One Canada the rights described above; you have paid and will pay in full any fees or other payments that may be related to the use of your User Content; and your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
Hoka One One Canada may refuse to accept or transmit User Content for any reason, as well as remove User Content from the Site for any reason.
Hoka One One Canada and Hokaoneone.com/ca/ are operated and managed by R.M.P. Athletic Locker Ltd, the exclusive Canadian distributor for Deckers Inc. of the Hoka One One brand in Canada.